Terms & Conditions


  • Gleeson Jewellers Reserve the right to change the Terms and Conditions at any time, and by using this website, you are deemed to have accepted Gleeson Jewellers terms and conditions. In these terms and conditions (the Conditions) the Seller means Gleeson Jewellers and the Buyer means the purchaser of the Goods. The Goods mean the products of the Seller.
  • Please note that the information on this page relates to www.gleesonjewellers.com website. If you have a query in relation to our store policies then please contact the shop at 00353 (061) 363447. Our opening hours are 9.30am-6pm Monday to Saturday (excluding public holidays).

Quotations and Orders

  • All quotations, acceptances, undertakings or transactions are subject to these Conditions and any additional or different terms proposed by the Buyer shall not amend or modify these Conditions and shall, to the extent that they purport to so amend or modify these Conditions, be of no effect. The Buyer will be deemed to have agreed to and accepted these Conditions upon the placing of any order for Goods.
  • These Conditions constitute the entire agreement between the Seller and the Buyer.
  • An order constitutes an offer by the Buyer to purchase the Goods in accordance with these Conditions. No order in pursuance of any quotation or otherwise shall be binding on the Seller unless and until such order is accepted by the Seller. The Buyer is responsible for ensuring that the terms of any order are complete and accurate.


  • The images on this site are for illustration purposes only. Gleeson Jewellers try to ensure that photographs on the website accurately reflect the Goods, e.g. a piece of jewellery or gift, however pictures and reality may differ - we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Colours of Diamonds cannot be guaranteed due to differences between photography qualities, resolution differences on computers, tablets etc. The packaging of the product may vary from that shown in images on our website.
  • If we are making the product to measurements you have given us you are responsible for ensuring that these measurements are correct. You can find information and tips on how to measure by contacting us.

Availability of Stock

All products are subject to availability. At times of the year such as Christmas and special occasions, we ask customers to be patient and allow for inaccuracies in the stock levels communicated.


The costs of delivery will be as displayed to you on our website/or are as follows: [TBC] We will deliver the Goods to you as soon as reasonably possible and in any event within 30 days after the day on which we accept your order OR we will contact you [with an [estimated] delivery date OR to agree a delivery date], which will be within [30 OR [OTHER NUMBER] [days OR weeks] after the day on which we accept your order].

We are not responsible for delays outside our control. If our supply of the Goods is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.

If you have asked to collect the Goods from our premises, you can collect them from us at any time during our opening hours are 9.30am-6pm Monday to Saturday (excluding public holidays).


We will endeavour to always have information, prices and content on our website correct at all times, however, any typographical errors or omissions in any text will have no liability on our part.

Social Media

The opinions expressed by Gleeson Jewellers on our social media pages are our own, & again we will try to ensure accuracy at all times, however we take no responsibility for any offensive posting by others on our social media pages or others expressing opinions outside of Gleeson Jewellers Ltd. Personnel.


All goods are the property of Gleeson Jewellers until full payment has been received.


Payment is collected from Credit/Debit card via Paypal and at the same time that your confirmation email is sent, and before the goods are delivered. Please note we do not accept cheques.


We reserve the right to change prices and charges whenever it becomes necessary. All prices mentioned are in Euro and are inclusive of 23% VAT.

Limitation as to Damages

The Company shall not in any way be responsible for any damage or any indirect loss caused by products arriving late or damaged. By shopping online with us you accept these terms and conditions.


You as the customer have a right to cancel an order but not after the Good has been sent to you. If the cancellation has come through to us after the order has been dispatched, then you the customer are responsible for the cost of sending it back to us, at which time, we can arrange an exchange or refund for you, providing it is returned in the same saleable condition as when purchased and is with all original documentation, receipts etc.


  • We understand that occasionally you may wish to return items. Exchange or refund is not allowed if an item has been specially made to order or personalised to your requirements. Gleeson Jewellers will not accept returns for earrings due to hygiene reasons. This does not affect your statutory rights.
  • Your order will be eligible for exchange only should you wish to change your mind, (excluding any shipping/postal charges) provided you do so within the 14 working day cooling-off period. Please make sure it is accompanied by the original sales receipt. All items returned for exchange or refund will be subject to a thorough examination of condition. The company reserves the right to refuse all returned items if deemed not to be in the same perfect condition supplied to the customer.
  • Please return any items to Gleeson Jewellers, 41 Skycourt Shopping Centre, Shannon Town Centre, Co Clare.

Faulty Items

If you have to return an item due to a manufacturing fault, you will be entitled to a refund of the price paid for the goods, however we must inspect that item to ensure its fault before any refund can be made. On the notion that there has been no error on our part, we will refund the price paid for the goods only. Refunds will be issued to the original form of tender.


If any provision or part-provision of these Conditions are or become invalid, illegal or unenforceable, they shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity or enforceability of the rest of these Conditions.

Governing Law and Jurisdiction

These Conditions, and any dispute or claim arising out of or in connection with it or its subject matter or formation, shall be governed by, and construed in accordance with the law of Ireland. Each party irrevocably agrees that the courts of Ireland shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Conditions or their subject matter or formation